---
title: "Terms · Jeyki Security"
description: "The terms for every Jeyki Security service: personal use only, your credentials, how AI tools are used, payment and rescheduling, and how long I keep your information."
url: "https://jeyki.ca/terms"
---

# Terms.

These apply to every service I offer. I've kept them short and plain. Last reviewed 2026-09-28.

On this page

1.  [Personal use only](#personal-use)
2.  [Your credentials](#credentials)
3.  [How I use AI](#ai)
4.  [Payment and rescheduling](#payment)
5.  [Retention](#retention)
6.  [What I don't do](#limits)

## Personal use only

I work on your personal devices and accounts. I don't work on employer devices, business accounts or company systems, and I don't investigate other people.

## Your credentials

You type your own passwords and verification codes. I never store passwords, codes or recovery records. If a session produces a written recovery record, you keep it and I don't keep a copy.

## How I use AI

We use AI tools to help draft summaries and scam assessments. Identifying details are removed first, and every reply is reviewed by a person before it's sent.

In practice, I use an AI plan with training on your data turned off. Identifying details are removed before any AI tool sees your information, and I review everything before it reaches you. No passwords, codes, account numbers or ID documents ever go into AI.

## Payment and rescheduling

Sessions are paid at booking, at the flat fee shown on the [services page](https://jeyki.ca/services). Rescheduling is free with 24 hours' notice. The scam check plan is the only recurring option, and you can cancel anytime.

## Retention

I delete intake forms and notes 90 days after your last session, unless you ask me to keep them. Messages forwarded to the scam check plan are deleted after 30 days.

## What I don't do

I don't recover money, contact scammers or investigate who was behind a scam, and I can't promise that scams will stop. If a bank or police investigation is underway, I secure devices only. I'm not an emergency line: if money has been sent, call your bank first, then the Canadian Anti-Fraud Centre on 1-888-495-8501.