--- title: "Free scam and account safety guides for Canadians ยท Jeyki Security" description: "Free, printable guides for Canadians: what to do after a hacked account, how to spot scam texts and more, with links to official sources." url: "https://jeyki.ca/guides" --- # Free guides for staying safe from scams. Plain steps for Canadians, with links to the official sources. Every guide shows when I last reviewed it, so check the date before acting on anything time-sensitive. ## Something just happened Steps to follow in order, starting today. Interactive decision flow ### [Is this a scam? A 60-second check](https://jeyki.ca/guides/is-this-a-scam-60-second-check) A few yes or no questions and a clear next step. Works for calls, texts, emails and messages. Reviewed October 6, 2026 Interactive checklist ### [Email hacked? A free Canadian checklist](https://jeyki.ca/guides/email-hacked-canadian-checklist) Secure the account, protect your money, and tell the right people. Saves your progress and prints. Reviewed September 28, 2026 Quick answer and steps ### [Call from your bank's fraud department? How to spot the bank investigator scam](https://jeyki.ca/guides/bank-investigator-scam-canada) A caller says there is fraud on your card and asks for codes, a transfer or the card itself. How the bank investigator scam works and what to do. Reviewed October 14, 2026 Quick answer and steps ### [BC Hydro scam calls and texts: how to tell, and what to do](https://jeyki.ca/guides/bc-hydro-scam-calls-texts) A caller says BC Hydro will cut your power today unless you pay? Or a text offers a refund? What BC Hydro does not do, and how to check your account. Reviewed October 14, 2026 Quick answer and steps ### [Canada Post text about a missed delivery or fee? Check before you pay](https://jeyki.ca/guides/canada-post-delivery-scam-text) A text says your parcel could not be delivered and asks for a small fee. How to tell it is fake and how to track a real Canada Post parcel. Reviewed October 14, 2026 Quick answer and steps ### [ICBC text about a traffic ticket or refund? It's a scam](https://jeyki.ca/guides/icbc-scam-text-traffic-ticket-bc) Got a text from ICBC about an unpaid ticket, a suspended licence or a refund? ICBC says it does not text for payments. What to do if you clicked. Reviewed October 14, 2026 Who to call, by city ### [How to report a scam in Metro Vancouver: who to call, in order](https://jeyki.ca/guides/report-a-scam-metro-vancouver) Who to call after a scam in Vancouver, Surrey, Burnaby, Richmond and across Metro Vancouver: your bank, the Anti-Fraud Centre and local police. Reviewed October 14, 2026 Quick answer and steps ### [Vancouver parking ticket texts and QR code stickers: both are scams](https://jeyki.ca/guides/vancouver-parking-ticket-text-qr-code-scam) The City of Vancouver does not text about parking tickets or use QR codes for parking. How to pay safely, and what to do if you scanned one. Reviewed October 14, 2026 Step-by-step guide ### [Meta account recovery: hacked Facebook and Instagram accounts](https://jeyki.ca/guides/recover-hacked-facebook-instagram-meta-account) Official recovery steps for a taken-over Facebook, Instagram, or Threads account, plus practical ways to secure it once access is restored. Reviewed October 7, 2026 Short quiz and checks ### [Is the CRA really contacting me? How to check](https://jeyki.ca/guides/is-the-cra-really-contacting-me) What the CRA does and does not do, a short quiz, and how to check for yourself. Reviewed September 28, 2026 Step-by-step checklist ### [Tech support pop-up scam: what to do if you let them in](https://jeyki.ca/guides/tech-support-pop-up-remote-access-scam) Step by step: disconnect, remove remote access apps, protect your money and change passwords. Reviewed September 28, 2026 ## Protect yourself before it happens A few minutes now, so the next scam is easier to spot. Red flags and checks ### [Investment and crypto scams in BC: how to check before you invest](https://jeyki.ca/guides/investment-crypto-scam-bc) An online friend, ad or app promises guaranteed returns? How to check a person or platform with the BC Securities Commission before you put money in. Reviewed October 14, 2026 Red flags and checks ### [Rental scams in Vancouver: how to check a listing before you pay](https://jeyki.ca/guides/vancouver-rental-scams) Fake Craigslist and Marketplace rentals are common in Metro Vancouver. Red flags, how to check a landlord, BC deposit limits, and what to do if you paid. Reviewed October 14, 2026 Step-by-step guide ### [Facebook Plus, Meta Verified and Meta One: should you pay?](https://jeyki.ca/guides/facebook-plus-vs-meta-verified) What Meta's paid plans actually offer, what Canadian readers should check before subscribing, and why paying does not replace account security. Reviewed October 7, 2026 Step-by-step guide ### [Meta Accounts Center security checklist for families](https://jeyki.ca/guides/meta-accounts-center-security-checklist) Check linked Facebook, Instagram and WhatsApp accounts, secure sign-ins and recovery details, and help a parent without taking over their account. Reviewed October 7, 2026 Interactive quiz ### [How to spot a scam text message in Canada](https://jeyki.ca/guides/how-to-spot-a-scam-text-message-canada) A short quiz with realistic Canadian examples, then the red flags and what to do. Reviewed September 28, 2026 Call script and safe word card ### [AI voice cloning scam calls: what to ask](https://jeyki.ca/guides/ai-voice-clone-grandparent-scam-calls) What to ask, the hang-up rule, and a safe word generator with a card to print. Reviewed September 28, 2026 Steps by phone type ### [How to stop spam calls and texts on iPhone and Android](https://jeyki.ca/guides/stop-spam-calls-texts-iphone-android) Built-in settings for iPhone, Pixel, Samsung and other Android, and what each one costs you. Reviewed September 28, 2026 Guide and checklist ### [Interac e-Transfer and Marketplace scams: how to stay safe](https://jeyki.ca/guides/interac-etransfer-marketplace-scams) Safe buying and selling on Marketplace and Kijiji, and the e-Transfer tricks to know. Reviewed September 28, 2026 ## Want a second pair of eyes on your family's accounts? The family cyber safety setup secures your key accounts and phones, and includes 3 scam checks over 90 days with a clear answer within one business day. [See what it covers](https://jeyki.ca/services#family-setup).