---
title: "What to do after a scam · Jeyki Security"
description: "Money just sent? Call your bank, then the Canadian Anti-Fraud Centre on 1-888-495-8501. Then book a post-scam cyber cleanup for C$179 to secure your devices and accounts."
url: "https://jeyki.ca/after-a-scam"
---

# Think you've been scammed? Take these steps first.

It happens to careful people every day, and it isn't your fault. Take it one step at a time. The first two matter most if money or card details were involved.

## If money was just sent

1.  Right now
    
    ### 1\. Call your bank
    
    Use the number on the back of your card or on the bank's official website, never a number from the message. Tell them what happened and ask them to stop or recall the payment and to protect your cards and accounts.
    
2.  Today
    
    ### 2\. Report it to the Canadian Anti-Fraud Centre
    
    Call [1-888-495-8501](tel:+18884958501) or [report it online](https://reportcyberandfraud.canada.ca). You can also file a report with your local police if your bank asks for one.
    
    [1-888-495-8501](tel:+18884958501)
3.  From now on
    
    ### 3\. Stop replying, and keep the evidence
    
    Don't answer the scammer again, and don't pay anyone who offers to get your money back for a fee, which is a common second scam. Save messages, receipts and dates.
    

## Then, a post-scam cyber cleanup

Once your bank and the CAFC know, the next worry is whether the scammer still has a way in. My post-scam cyber cleanup deals with that. It's a flat C$179, and takes 90 minutes to 2 hours. I offer a slot within 48 hours, and remote works for most cases.

[Book a cleanup, C$179](https://jeyki.ca/contact?service=cleanup)

Tell me what happened, and roughly when. I'll reply within one business day. If it's urgent, call or email and say so.

### What I do

-   Remove remote access apps and unknown profiles.
-   Change passwords and sign out other sessions on affected accounts, starting with email.
-   Turn on two-step verification and check recovery settings.
-   Check for forwarding rules, new devices and unfamiliar sign-ins.

### What you get

I send a written notification list: your bank, the Canadian Anti-Fraud Centre, a police report if needed, and Equifax and TransUnion for a fraud alert. I'll also offer you the scam check plan.

### Before I start

You fill in a short intake: what happened, when, what was shared, and which devices and accounts are involved.

### What I don't do

I don't recover money, contact scammers or investigate who did it. If a bank or police investigation is underway, I secure devices only. No honest provider can promise to get money back.

You type your own passwords and I never store them. The [full details](https://jeyki.ca/services#post-scam-cleanup) and the [terms](https://jeyki.ca/terms) are on their own pages.